Member Suggestions

We’d love to hear from you! Please feel free to get in touch with us using our member suggestion form. We’d love to hear your suggestions and answer any questions you may have!

Suggestions submitted through this form may be added to

Previous Member Suggestions

Posted on January 18, 2019, at 9:39 a.m.

Member: Jean E.

Suggestion: I love TBACU, except for one thing. I wish a roof could be constructed over the ATM on Veterans Dr. It would not only protect us from the elements but would shield us from the sun when the glare makes the screen so difficult to see.

TBACU Response: Thank you for your suggestion! Due to the location and positioning of our building we are unable to build an additional structure over our ATM at our South Airport branch that will keep the sun off of the screen. Our team would, of course, be happy to assist with your banking needs during branch hours and members also have access to over 30,000 CO-OP ATMs nationwide, with over 20 in the Traverse City area alone. Use the CO-OP ATM locator or this map of CO-OP ATMs in Traverse City.

Jennifer Taylor | TBACU Former Branch Manager

CO-OP ATM Map of Traverse City

Posted on December 12, 2018, at 3:00 p.m.

Member: Roy A.

Suggestion: Currently the App for TBA only comes up in portrait. However, the keyboard works best when the display is in landscape. Make the display rotate with the screen like most Apps.

TBACU Response: Thank you for your suggestion! You are correct, the TBACU Mobile App is only available in portrait mode on mobile devices. We are currently working with our mobile app vendor on allowing landscape as well. Unfortunately, we do not have a rollout date at this time but we will be sure to let our membership know as soon as it is available.

Christie Dompierre | TBACU Marketing Project Manager