TBACU Culture
We like it here and we think you will like it here too! By joining the team at TBA Credit Union you are joining a mission. Our mission at TBA Credit Union is to serve our community and build trusted relationships, this starts with the trusted relationships among our team. Do you want to be a part of our mission?
Service Standards
At TBACU our service has one focus – YOU! By joining our team you are committing to follow and support our Service Standards. Our Service Standards are the key ingredient to building lifelong relationships with our members and each other.
YOU will receive an immediate and friendly greeting.
YOU will be serviced with a smile.
YOU will be addressed by name.
YOU will be given our full attention.
YOU will receive recommendations to improve your financial well-being.
YOU will be treated with courtesy and respect.
YOU will be thanked for your business.
Amazing Benefits & Perks
We care about the well-being of our team members. Eligible full-time team members at TBACU enjoy the following benefits plus many more!
- Competitive Salary
- Retirement Program
- PTO and Sick Time
- Paid Volunteer Day
- Milestone Anniversary Service Gifts
- Tuition Reimbursement
- Top consideration for openings as they become available.
- FREE Insurance!
- Health
- Dental
- Vision
- Life and AD&D
- Disability
What the Team Thinks
I like helping our member’s financial well-being. The way they leave TBACU with smiles on their faces gives me great joy and satisfaction. I really feel like I’m making a difference in their lives. – Kyle
We have a very good group of people to work with, we complement each other’s strengths and help each other! – Linda
I love the way I am treated by everyone I work with, and that my well-being seems truly cared for. – Jasmine
I like working at TBACU because we support each other! We work together as a team to provide the best possible service to our community. – Meghan
I love working with our members and building relationships with them! – Kelli
Volunteering in the Community
Serving our community is a part of the mission at TBA Credit Union. For 2017 we have set a goal to volunteer 1400 hours in our community. Each full-time employee is provided a paid volunteer day to work with the organization of their choice and give back.
Current Openings
System Administrator
TBA Credit Union is seeking applicants for an opening in our IT Department. The System Administrator will be responsible for designing, installing, maintaining and troubleshooting Local Area Networks, Wide Area Networks and Telephony components as well as Microsoft Windows Server and VMWare environment management and maintenance.
Education Required
- Associate’s Degree in Information Technology or a related field from an accredited institution, or current CompTIA Network+ certification.
Education Preferred
- VMWare, Cisco or other Industry certifications, or equivalent experience.
Required Knowledge
- Windows server-based networked environment and components
- Technical expertise in networking and Windows Server operating systems
- Extensive knowledge of communications equipment and networking concepts
Experience Required
- Two to four years of experience in the technology field
- Two references acknowledging applicant’s knowledge, skills and abilities in regards to this position and the technology field.
Experience Preferred
- Enterprise network systems administration
Skills/Abilities
- Strong communication and listening skills, patience and diplomacy
- Strong organizational, analytical and critical thinking skills
- Ability to make independent technology decisions
- Ability to prioritize assignments
- Ability and desire to learn new technologies
- Ability to effectively communicate with all levels of management and staff
Member Service Representative (Teller)
Member Service Representatives are responsible for assisting TBACU to live out its mission, “To serve our community and build trusted relationships.” As well as provide excellent member service and perform transactional duties by receiving and/or paying out funds with accuracy, effectively communicating with internal and external members in accordance with the credit union’s service standards, and promoting credit union products and services.
Education
- High School Diploma or equivalent
Required Knowledge
- Knowledge of related computer applications
- Basic understanding of math applications
- Proficient knowledge of credit union products and services
Experience Preferred
- Customer service experience
- Cash handling experience
Skills/Abilities
- Organized and detail oriented
- Strong written and verbal communication skills
- Adapts well to change
- Confident decision maker
- Able to operate basic business machines
Member Service Specialist
Responsibilities include assisting TBACU to live out its mission, “To serve our community and build trusted relationships.” As well as provide excellent member service and perform a broad range of member services such as opening accounts, accepting and processing loan applications, renewing certificates, assisting members with account related questions and processing a variety of account maintenance tasks. Encourages positive communication with internal and external members in accordance with credit union service standards. Effectively promotes products and services.
Education
- High School Diploma or equivalent
Required Knowledge
- Knowledge of related computer applications
- Basic understanding of math applications
Experience Preferred
- Customer service experience
- Previous sales experience
- Previous experience working in a financial institution
- Proficient knowledge of credit union products and services
Skills/Abilities
- Organized and detail oriented
- Strong written and verbal communication skills
- Able to effectively present information one-on-one and in small group settings
- Adapts well to change
- Confident decision maker
- Able to operate basic business machines
To apply send cover letter, resume, and references to Abby Smith at hr@tbacu.com
TBA Credit Union is an Equal Opportunity Employer.