TBACU Culture
We like it here and we think you will like it here too! By joining the team at TBA Credit Union you are joining a mission. Our mission at TBA Credit Union is to serve our community and build trusted relationships, this starts with the trusted relationships among our team. Do you want to be a part of our mission?
“We have a very good group of people to work with, we complement each other’s strengths and help each other!” – Linda
“I love the way I am treated by everyone I work with, and that my well-being seems truly cared for.” – Jasmine
“I like working at TBACU because we support each other! We work together as a team to provide the best possible service to our community.” – Meghan
“I love working with our members and building relationships with them!” – Kelli
Amazing Benefits & Perks
We care about the well-being of our team members. Eligible full-time team members at TBACU enjoy the following benefits plus many more!
- Competitive Salary
- Retirement Savings Program
- Paid Time Off
- Paid Medical Leave
- Paid Volunteer Day
- Volunteering is a large piece of our mission and culture at TBACU. Each year, eligible team members receive a paid day to serve the community.
- Paid Holidays
- Holiday Party
- Milestone Service Anniversary Gifts
- We love to celebrate the great service of our team members. Each year at our Holiday Party we shower our milestone anniversary team members with gifts, fun slideshows, and great stories.
- Tuition Reimbursement
- TBACU encourages team members to develop their education by making available up to $3,500 per year, to eligible staff, in qualified job-related tuition reimbursement.
- Top consideration for openings as they become available.
- We love to promote from within whenever possible!
- Employee Assistance Program
- FREE Insurance!
- Health Options
- Dental
- Vision
- Life and AD&D
- Disability
TBA Credit Union is an Equal Opportunity Employer.
Current Openings
Service Center Representative
Responsibilities include assisting TBACU to live out its mission, “To serve our community and build trusted relationships.” As well as provide excellent member service over the phone while performing transactional duties for members, effectively communicating with internal and external members in accordance with the credit union’s service standards, and promoting credit union products and services.
Education Required
- High School Diploma or equivalent
Required Knowledge
- Knowledge of related computer applications
- Basic understanding of math applications
Experience Preferred
- Customer service experience
- Previous experience working in financial institution
- Proficient knowledge of credit union products and services
Skills/Abilities
- Organized and detail-oriented
- Strong written and verbal communication skills
- Adapts well to change
- Confident decision-maker
- Able to operate basic business machines
We are always looking for great candidates to join our team. Click the button below to apply.
TBA Credit Union is an Equal Opportunity Employer.
Service Standards
At TBACU our service has one focus – YOU! By joining our team you are committing to follow and support our Service Standards. Our Service Standards are the key ingredient to building lifelong relationships with our members and each other.
YOU will receive an immediate and friendly greeting.
YOU will be serviced with a smile.
YOU will be addressed by name.
YOU will be given our full attention.
YOU will receive recommendations to improve your financial well-being.
YOU will be treated with courtesy and respect.
YOU will be thanked for your business.
Volunteering in the Community
Serving our community is a part of the mission at TBA Credit Union. In 2019, our staff volunteered 1,340 hours. Each full-time employee is provided a paid volunteer day to work with the organization of their choice and give back.
[huge_it_slider id=”2″]