TBACU Culture

We like it here and we think you will like it here too! By joining the team at TBA Credit Union you are joining a mission. Our mission at TBA Credit Union is to serve our community and build trusted relationships, this starts with the trusted relationships among our team. Do you want to be a part of our mission?

Service Standards

At TBACU our service has one focus – YOU! By joining our team you are committing to follow and support our Service Standards. Our Service Standards are the key ingredient to building lifelong relationships with our members and each other.

YOU will receive an immediate and friendly greeting.
YOU will be serviced with a smile.
YOU will be addressed by name.
YOU will be given our full attention.
YOU will receive recommendations to improve your financial well-being.
YOU will be treated with courtesy and respect.
YOU will be thanked for your business.

Amazing Benefits & Perks

We care about the well-being of our team members. Eligible full-time team members at TBACU enjoy the following benefits plus many more!

  • Competitive Salary
  • Retirement Savings Program
  • Paid Time Off
  • Paid Sick Time
  • Paid Volunteer Day
    • Volunteering is a large piece of our mission and culture at TBACU. Each year, eligible team members receive a paid day to serve the community.
  • Paid Holidays
  • Holiday Party
  • Milestone Service Anniversary Gifts
    • We love to celebrate the great service of our team members. Each year at our Holiday Party we shower our milestone anniversary team members with gifts, fun slideshows and great stories.
  • Tuition Reimbursement
    • TBACU encourages team members to develop their education by making available up to $3,500 per year, to eligible staff, in qualified job-related tuition reimbursement.
  • Top consideration for openings as they become available.
    • We love to promote from within whenever possible!
  • Employee Assistance Program
  • FREE Insurance!
    • Health Options
      • We offer two great insurance options for eligible full-time staff.
        • Blue Care Network HMO: Offers low out of pocket expenses, a great network of local providers, office visit, and prescription co-pays. We pay 100% of the employee individual premium!
        • Blue Cross Blue Shield PPO: Takes insurance to the next level with preferred provider coverage, low out of pocket expenses, and office visit and prescription copays. This plan is available with employee investment.
    • Dental
      • Our Ameritas dental coverage offers great coverage for our employees and their dependents. Many local providers are in the network. Preventative services covered at 100% with no deductible.
    • Vision
      • Our VSP vision plan covers our employees and their dependents. Office visit copays are only $10 for an annual vision exam. The plan also provides benefits for frames, lenses, and contacts.
    • Life and AD&D
      • Our Group Term Life Insurance provides no-cost life insurance coverage at 3 times the employee’s annual salary as well as a benefit under an Accidental Death and Dismemberment rider.
    • Disability
      • Our team members have peace of mind knowing they have support and salary continuance in the event of a qualified illness or injury. TBACU offers both Short Term and Long Term policies to all eligible staff, at no cost!


*TBA Credit Union is an Equal Opportunity Employer.

What the Team Thinks

“I like helping our member’s financial well-being. The way they leave TBACU with smiles on their faces gives me great joy and satisfaction. I really feel like I’m making a difference in their lives.” – Kyle

“We have a very good group of people to work with, we complement each other’s strengths and help each other!” – Linda

“I love the way I am treated by everyone I work with, and that my well-being seems truly cared for.”  – Jasmine

“I like working at TBACU because we support each other! We work together as a team to provide the best possible service to our community.” – Meghan

“I love working with our members and building relationships with them!” – Kelli

Volunteering in the Community

Serving our community is a part of the mission at TBA Credit Union. For 2017 we have set a goal to volunteer 1400 hours in our community. Each full-time employee is provided a paid volunteer day to work with the organization of their choice and give back.

  • Silver Muzzle Cottage 2016
    Silver Muzzle Cottage 2016
  • TCAPS Makerspace 2013
    TCAPS Makerspace 2013
  • Bowling for Kids Sake 2017
    Bowling for Kids Sake 2017
    Courtney, Royce, Christie, & Jasen
  • NMC BBQ 2016
    NMC BBQ 2016
    Kelli & Julia
  • A Night at the Movies with the Beach Bums 2013
    A Night at the Movies with the Beach Bums 2013
    Lorri & Judy
  • Watershed 2016
    Watershed 2016
    Emily, Katie & Taylor
  • NMC Reality Fair 2016
    NMC Reality Fair 2016
    Triston, Christie, & Lorri
  • Road Clean Up 2015
    Road Clean Up 2015
    Robin, Julia, Karen, Nicole, Kelli, Mae, Lindsey, & Jasmine
  • Crooked Tree Arts Center 2016
    Crooked Tree Arts Center 2016
    2016-Taylor, Julia N, & Christie
  • Salvation Army 2017
    Salvation Army 2017
  • Friday Night Live 2016
    Friday Night Live 2016
  • March of Dimes 2015
    March of Dimes 2015
    Lydia, Lorri, Judy, Mae, Kelli, & Peg
  • Children's Museum 2015
    Children's Museum 2015
    Mae & Jessica
  • Road Clean-Up April 2017
    Road Clean-Up April 2017
    Nicole, Lindsey, Katie, Meghan, Jennifer & Triston
  • March of Dimes Chef's Auction 2015
    March of Dimes Chef's Auction 2015
    Heather & Nicole
  • Volunteering 2017
    Volunteering 2017
    Linda, Meghan, Tonia, Heather, Peg, Kelli, & Whitney
  • BIGS Bowl for Kids Sake 2016
    BIGS Bowl for Kids Sake 2016
    Erica, Kelli, Pat, Christie, Jasen & Peg

Current Openings

Service Center Representative

Responsibilities include assisting TBACU to live out its mission, “To serve our community and build trusted relationships.” As well as provide excellent member service over the phone while performing transactional duties for members, effectively communicating with internal and external members in accordance with the credit union’s service standards, and promoting credit union products and services.

Education Required
• High School Diploma or equivalent

Required Knowledge
• Knowledge of related computer applications
• Basic understanding of math applications

Experience Preferred
• Customer service experience
• Previous experience working in a financial institution
• Proficient knowledge of credit union products and services

• Organized and detail oriented
• Strong written and verbal communication skills
• Adapts well to change
• Confident decision maker
• Able to operate basic business machines

Apply Online

Collections Representative

TBA Credit Union is seeking applicants for a newly created, additional opening in our Collections Department. The position of Collections Representative is responsible analyzing delinquent and overdrawn accounts, minimizing financial loss to the credit union by establishing appropriate courses of action. In addition to living out the mission of the credit union and providing extraordinary service to members and vendors.

Education Required
• High school diploma or equivalent

Required Knowledge and Details
• Basic understanding of math applications.
• Proficient or have advanced PC skills with Excel, PowerPoint, Word, and Outlook
• Highly organized and deadline driven while maintaining precise attention to detail
• Must pass insurance licensing exam within 12 months of employment

Experience Preferred
• One to two years collections and or lending experience.

• Strong organizational, analytical and critical thinking skills
• Strong communication skills, both written and verbal
• Ability to make independent decisions
• Attentive to detail
• Assesses difficult situations
• Remains calm under pressure
• Ability to prioritize assignments
• Desire and ability to learn
• Strong computer skills
• Strong electronic navigation skills

Apply Online

TBA Credit Union is an Equal Opportunity Employer.