Our Culture
Passion, Integrity, and Collaboration are at the core of our culture. Each of these core values helps us live out our mission to serve the community and build trusted relationships.
In 2021, 2022, and 2023 we were awarded the Gallup Exceptional Workplace Award. This award recognizes the most engaged workplaces in the world. This prestigious award shines a light on our amazing team and the efforts of our leaders to cultivate a culture of opportunity, passion for our mission, and teamwork. Check out our current openings and join our exceptional team!
“I appreciate I can talk openly with my leaders; the whole CU makes people feel like a family, I truly believe we treat our members the same as we treat each other.” – Tony
“We have a very good group of people to work with, we complement each other’s strengths and help each other!” – Linda
“I like working at TBACU because we support each other! We work together as a team to provide the best possible service to our community.” – Meghan
“I love working with our members and building relationships with them!” – Kelli
Amazing Benefits & Perks
We care about the well-being of our team members. Eligible full-time team members at TBACU enjoy the following benefits plus many more!
- Competitive Salary
- Retirement Savings Program
- Wellbeing Program
- Paid Time Off
- Paid Medical Leave
- Paid Volunteer Day
- Volunteering is a large piece of our mission and culture at TBACU. Each year, eligible team members receive a paid day to serve the community.
- Paid Holidays
- Holiday Party
- Milestone Service Anniversary Gifts
- We love to celebrate the great service of our team members. Each year at our Holiday Party we shower our milestone anniversary team members with gifts, fun slideshows, and great stories.
- Tuition Reimbursement
- TBACU encourages team members to develop their education by making available up to $3,500 per year, to eligible staff, in qualified job-related tuition reimbursement.
- Top consideration for openings as they become available.
- We love to promote from within whenever possible!
- Employee Assistance Program
- FREE Insurance!
- Health Options
- Dental
- Vision
- Life and AD&D
- Disability
TBA Credit Union is an Equal Opportunity Employer.
Current Openings
Branch Leader
The primary purpose of this position is to assist TBACU to live out its mission, “To serve our community and build trusted relationships.” A key component of this service is to identify members’ needs and provide appropriate TBACU product solutions which ultimately helps grow the credit union. To adequately and effectively serve members and TBACU team members by providing prompt and accurate financial data and maintaining financial security.
QUALIFICATIONS & EXPECTATIONSÂ
The requirements listed below are representative of the expectations and qualifications of the person performing this job.
- The requirements listed below are representative of the expectations and qualifications of the person performing this job.
- Participate on committees and special projects.
- Build relationships with key individuals including members of area chambers of commerce, service organizations and non-profit groups to help influence growth of credit union.
- Possess good time management and organizational skills, and the flexibility and determination to handle deadlines and a
wide variety of duties each day. - Knowledge of and successful experience with conflict resolution.
- Accurate, detailed self-starter who can exercise independent judgement and make sound decisions.
- Ability to take initiative in recommending/making changes to improve efficiencies.
- Share responsibility for managing the public reputation of the credit union.
- Excellent listening, clear verbal, and professional written communication skills.
- Comfortable speaking in public.
- Ability to lead small and large groups.
- Proficient in Windows Operating System and Microsoft Office Suite/o365 Suite.
- Self-motivated and willing to learn new technology and applications.
EDUCATION & EXPERIENCE
- High school diploma or equivalent, required.
- Four-year degree in Business, Finance, Communication or related field or equivalent work experience, preferred.
- Two years of direct leadership experience, required.
- Proven experience coaching and developing employees, required.
- Proven implementation of new products, services and/or processes, required.
- Advanced knowledge of specialty accounts (IRA, HSA and business accounts), required.
- Consumer, commercial and mortgage lending experience, preferred.
Learning & Development Specialist
The primary purpose of this position is to assist TBACU to live out its mission, “To serve our community and build trusted relationships.” A key component of this service is to identify members’ needs and provide appropriate TBACU product solutions which ultimately helps grow the credit union. To adequately and effectively serve members and TBACU team members by providing prompt and accurate financial data and maintaining financial security.
QUALIFICATIONS & EXPECTATIONSÂ
The requirements listed below are representative of the expectations and qualifications of the person performing this job.
- Demonstrate a high level of trust, diplomacy, confidentiality, and discretion when working with team members, leaders,
members, and business partners. - Communicate clearly and professionally through active listening, verbal communication, written communication, and
training facilitation. - Build positive, cooperative working relationships and represent the Human Resources department and TBA Credit Union in
a professional, service-focused manner. - Manage time, priorities, and workload effectively while meeting deadlines, adapting to changing needs, and maintaining
accuracy and follow-through. - Facilitate small and large group learning experiences with confidence, encouraging participation, discussion, and practical
application. - Work independently, use sound judgment, and make thoughtful decisions while maintaining attention to detail.
- Demonstrate curiosity, initiative, and willingness to learn new technology, digital tools, systems, and applications that
support training and team member development. - Recommend improvements, share new ideas, and support changes that strengthen training, operational consistency, and
the team member experience. - Think creatively and strategically about how learning resources, digital tools, and training methods can support credit union
goals, innovation, and scalable growth.
EDUCATION & EXPERIENCE
- Bachelor’s degree in human resources, business, education, organizational development, instructional design,
communications, or related field preferred; equivalent education, certification, or related experience may be considered. - Experience in financial services, credit unions, member service, or a regulated environment, preferred.
- Two to three years of experience developing training content and facilitating learning experiences for individuals or groups,
required. - Experience in creating clear, practical learning resources such as job aids, guides, presentations, activities, digital resources,
or video-based training, required. - Experience coaching, supporting, or developing team members, required.
- Experience using Microsoft Office/Microsoft 365 and comfort learning new technology, systems, and digital tools, required.
Commercial Loan Underwriter
The primary purpose of this position is to assist TBACU to live out its mission, “To serve our community and build trusted relationships.” A key component of this service is to identify members’ needs and provide appropriate TBACU product solutions which ultimately helps grow the credit union. To adequately and effectively serve members and TBACU team members by providing prompt and accurate financial data and maintaining financial security.
QUALIFICATIONS & EXPECTATIONSÂ
The requirements listed below are representative of the expectations and qualifications of the person performing this job.
- Strong analytical and problem-solving skills.
- Ability to work independently and manage multiple tasks effectively.
- Â High level of attention to detail and accuracy.
- Maintain a positive and cooperative approach towards work and working with co-workers and members.
- Service focused behavior with strong commitment to excellence.
- Self-motivated and willing to learn new technology and applications.
- Ability to work as part of a team.
- Possess good time management and organizational skills, and the flexibility and determination to handle deadlines and a wide variety of duties each day.
- Â Ability to take initiative in recommending/making changes to improve efficiencies.
EDUCATION & EXPERIENCE
- High school diploma or equivalent, required.
- Bachelor’s degree in business, Accounting, Finance, or a related field or equivalent work experience, preferred.
-  Minimum of 2 years’ experience as a Credit Analyst/Underwriter.
- Experience with Abrigo/Sageworks software is highly desirable.
- Â Excellent understanding of math applications.
- Â Possess excellent listening, clear verbal and professional written communication skills.
- Familiarity with credit union operations and lending practices is preferred.
- Proficient in Windows Operating System and Microsoft Office Suite/ o365 Suite.
o Advanced ability and experience with using Excel
o Strong typing (Includes: 10 keys) and basic technology problem solving skills.
Member Experience Representative
The primary purpose of this position is to assist TBACU to live out its mission, “To serve our community and build trusted relationships.” A key component of this service is to identify members’ needs and provide appropriate TBACU product solutions which ultimately helps grow the credit union. To adequately and effectively serve members and TBACU’s staff by providing prompt and accurate financial data and maintaining financial security.
QUALIFICATIONS & EXPECTATIONSÂ
The requirements listed below are representative of the expectations and qualifications of the person performing this job.
- Contribute to the team and membership with professional and courteous behavior.Â
- Service focused behavior with strong commitment to excellence.Â
- Self-motivated and willingness to learn new technology and applications.Â
- Ability to remain calm under pressure.
- Ability to work as a part of a team.Â
- Ability to lead and organize a group of 12-16 students.
- Must have reliable transportation to offsite locations, if applicable.
- Possess good time management and organizational skills.Â
- Possess excellent listening, clear verbal, and professional written communication skills.
- Sound understanding of math applications.Â
- Proficient in Windows Operating System and Microsoft Office Suite/o365 Suite.
EDUCATION & EXPERIENCE
- High school diploma or equivalent, preferred.
- Previous experience in customer service, preferred.
- Working knowledge of e-services including online banking and bill pay programs, preferred
General Application
Tell us about yourself — your background, your interests, and what kind of work excites you. If an opportunity opens up that aligns with your skills, we’ll be in touch. We will keep your information on file for one year.
General Application with TBA Credit Union Online
TBACU is an equal opportunity employer.
Service Standards
At TBACU, our service has one focus – YOU! By joining our team, you are committing to follow and support our Service Standards. Our Service Standards are the key ingredient to building lifelong relationships with our members and each other.
YOU will receive an immediate and friendly greeting. YOU will be serviced with a smile. YOU will be addressed by name. YOU will be given our full attention. YOU will receive recommendations to improve your financial well-being. YOU will be treated with courtesy and respect. YOU will be thanked for your business.
Volunteering in the Community
Serving our community is a part of the mission at TBA Credit Union. In 2025, our staff volunteered 2,046.05 hours. Each full-time employee is provided a paid volunteer day to work with the organization of their choice and give back.