TBACU Culture
We like it here and we think you will like it here too! By joining the team at TBA Credit Union you are joining a mission. Our mission at TBA Credit Union is to serve our community and build trusted relationships, this starts with the trusted relationships among our team. Do you want to be a part of our mission?
“We have a very good group of people to work with, we complement each other’s strengths and help each other!” – Linda
“I love the way I am treated by everyone I work with, and that my well-being seems truly cared for.” – Jasmine
“I like working at TBACU because we support each other! We work together as a team to provide the best possible service to our community.” – Meghan
“I love working with our members and building relationships with them!” – Kelli
Amazing Benefits & Perks
We care about the well-being of our team members. Eligible full-time team members at TBACU enjoy the following benefits plus many more!
- Competitive Salary
- Retirement Savings Program
- Paid Time Off
- Paid Sick Time
- Paid Volunteer Day
- Volunteering is a large piece of our mission and culture at TBACU. Each year, eligible team members receive a paid day to serve the community.
- Paid Holidays
- Holiday Party
- Milestone Service Anniversary Gifts
- We love to celebrate the great service of our team members. Each year at our Holiday Party we shower our milestone anniversary team members with gifts, fun slideshows and great stories.
- Tuition Reimbursement
- TBACU encourages team members to develop their education by making available up to $3,500 per year, to eligible staff, in qualified job-related tuition reimbursement.
- Top consideration for openings as they become available.
- We love to promote from within whenever possible!
- Employee Assistance Program
- FREE Insurance!
- Health Options
- We offer three great insurance options for eligible full-time staff.
- Dental
- Our Ameritas dental coverage offers great coverage for our employees and their dependents. Many local providers are in the network. Preventative services covered at 100% with no deductible.
- Vision
- Our VSP vision plan covers our employees and their dependents. Office visit copays are only $10 for an annual vision exam. The plan also provides benefits for frames, lenses, and contacts.
- Life and AD&D
- Our Group Term Life Insurance provides no-cost life insurance coverage at 3 times the employee’s annual salary as well as a benefit under an Accidental Death and Dismemberment rider.
- Disability
- Our team members have peace of mind knowing they have support and salary continuance in the event of a qualified illness or injury. TBACU offers both Short Term and Long Term policies to all eligible staff, at no cost!
- Health Options
TBA Credit Union is an Equal Opportunity Employer.
Current Openings
Marketing Manager
Lead the overall marketing efforts of the credit union including the development of print, online, and multimedia materials. As well as overseeing and participating as a member of the Marketing Team, management, and consistent use of credit union brand. Assist with the formulation and implementation of the credit union’s strategic plan. Direct Student-Run Credit Union operations. Contribute to building and sustaining the credit union’s reputation for quality, reliability, and member satisfaction. Cooperatively and collaboratively work with other management team members.
Member Service Representative
TBA Credit Union is seeking cheerful and outgoing applicants for a Member Service Representative position. Responsibilities include accurately processing teller transactions, answering member inquiries, and promoting credit union products and services. Qualified candidates will enjoy working as a team in addition to possessing excellent communication skills, basic computer knowledge and a strong attention to detail.
Service Center Representative
Responsibilities include providing excellent service to internal and external members, answering member inquiries over the phone, processing transactions, and promoting credit union products and services. Qualified candidates would possess strong communication skills, comfortable with technology and a fast-paced environment.
Service Center Specialist
Responsibilities include providing excellent service to internal and external members, answering member inquiries over the phone, opening new accounts, processing loans, and promoting credit union products and services. Qualified candidates would possess strong communication skills, comfortable with technology and a fast-paced environment.
TBA Credit Union is an Equal Opportunity Employer.
Service Standards
At TBACU our service has one focus – YOU! By joining our team you are committing to follow and support our Service Standards. Our Service Standards are the key ingredient to building lifelong relationships with our members and each other.
YOU will receive an immediate and friendly greeting.
YOU will be serviced with a smile.
YOU will be addressed by name.
YOU will be given our full attention.
YOU will receive recommendations to improve your financial well-being.
YOU will be treated with courtesy and respect.
YOU will be thanked for your business.
Volunteering in the Community
Serving our community is a part of the mission at TBA Credit Union. For 2018, we have set a goal to volunteer 1400 hours in our community. Each full-time employee is provided a paid volunteer day to work with the organization of their choice and give back.
