What are our members saying about us?

“I have heard such wonderful things about TBA and its community engagement and commitment to growing and nurturing local families to build generational wealth. I would very much like the biggest purchase I have ever made to be one that is ethically in line with my beliefs, and the credit union does that for me. TBA has been so highly recommended.” Kristen T. | Traverse City MI | December 2021

“What a fabulous team – thank you for helping to make my dreams come true!” Alisha B. | Traverse City, MI | August 2020

“I am very grateful to TBA and to all the Representatives/ Loan Officers, they really treat me with respect and listen to my financial questions, they provided advice according to my situation.” Juniel R. | Traverse City, MI | August 2020

“TBACU has never failed me in the slightest way in over 20 years. Unlike other forms of banking, I always feel that they operate with my best interest at heart. They provide conscientious and friendly service, and my money is secure.” Susan H. | Williamsburg, MI | July 2020

“I sincerely appreciate the high quality of service and professionalism I receive each time I either call or come into one of the branches.” Kip K. | Elk Rapids, MI | July 2020

“Always professional and friendly. We love working with TBACU!” Eric H. | Traverse City, MI | July 2020

“When I needed business help in the midst of Covid-19, Andrea at TBA Credit Union was immediately helpful. She started a PPP loan process ASAP for me, kept me in the loop with changes, and communicated frequently and clearly. TBA showed up for me in a way I’ve never experienced with another bank, and I’m so appreciative of their care for and attention to small business customers.”- Mareesa Orth, Design by Reese LLC  | Traverse City, MI  |  May 2020

“Best credit union that I’ve ever used! The staff always go above and beyond! Keep up the good work!” – Karl T. | Traverse City, MI  | April 2020

“I moved to New Mexico 14 months ago but TBA CU remains my only financial institution because of their superlative service, staff, and products.” -Karol V. | Rio Rancho, NM | June 2019

“I’ve been a member over 50 years and have always been happy with TBA.” -Doreen U. | Traverse City, MI | June 2019

“TBA Credit Union has always gone the extra mile to help us achieve our financial goals and service our accounts. It’s the best!” -Becky H. | Interlochen, MI | May 2019

“Wonderful, so glad we joined. Karen and I always enjoy our visits there. We have never had to look elsewhere to service our financial needs. Every encounter we have had with your employees has been first rate in every way.” -Michael E. | Suttons Bay, MI | November 2018

“Everyone I encountered was pleasant, courteous, and helpful.” -Jacqueline A. | Suttons Bay, MI | November 2018

“I initially worked with TBA through my organization. Was so impressed I decided it was time to transfer my personal and business accounts!” -Roy A. | Grawn, MI | November 2018

“Buying a first home can be a very trying and difficult process for most buyers. Thankfully the superior knowledge and service of Trey and the team at TBA Credit Union made this an incredibly pain free process. Trey was willing and able to help accommodate all of the unique requests I had of him, and continues to be a great resource even after closing. I know exactly where my first call will be when I am ready for my next large purchase!” -Joe T. | Traverse City, MI | June 2018|

“My granddaughter asks how come everyone knows my name, that to me says everything.”-Jerry R. | Interlochen, MI | April 2018

“It was a wonderful experience and I will recommend to others!”-Brian B. | Leland, MI | April 2018

“I am exceptionally pleased with the initial service and the courteous and timely follow up. Your organization is top-notch. I am home!”-Tim C. | Traverse City, MI | April 2018

“The TBACU team was an absolute joy to work with, great attitudes, very member/guest focused and everyone jumped in to make it a fantastic event. VFI Marketing works with a lot of credit unions and the TBACU staff that was working the event, are “A” players, not many CU’s deliver this type of performance. Just thought you should know.”-Brian T. with VFI Marketing | Bloomfield Hills, MI | August 2017

“I love TBA Credit Union and recommend it to people all the time. It was the best move I ever made.”-Thomas E. | Traverse City, MI | July 2017

“Judy Jewel is terrific! We met her when we were looking for a new credit union. We had moved from Ann Arbor where we were with University of Michigan Credit Union. She walked us through the transition from U of M to TBA. She made it very easy for us. We went to see her when we bought a new vehicle, and she helped us through all of the steps for a new loan. We always enjoy working with her!”-Sandra & Gary H. |Traverse City, MI | March 2017

“So easy, I applied one day and the next day I was signing the paperwork. I did this all online in a different city! Got a great rate and am happy. I have heard a lot of great things about TBA Credit Union so when it was my time to get a car loan I knew exactly who I wanted to go through. Thanks!” -Eddie P. |Grand Rapids, MI | March 2017