ITMs

ITMs

Personal service when you need it, self-service when you want it.
TBA Credit Union Stand Alone ATM

Banking Made Easier

Personal service with the convenience of self-service. That’s a plus.

Welcome to the future of banking with our Interactive Teller Machines (ITMs) where convenience meets personal service. ITMs offer the ease of an ATM with the added benefit of live teller assistance. Whether you’re making a deposit, paying a loan, withdrawing cash, or seeking account help, TBACU’s ITMs are here to provide a seamless banking experience tailored to your needs. Experience the perfect blend of technology and human interaction, designed to meet your banking needs anytime.

How do ITMs work?

ITMs work the same as ATMs but with additional functions. They also offer the option to connect with a live representative during regular business hours (Monday – Friday, 9:00 am – 5:00 pm). To learn more about how ITMs work, check out the videos below!

What can an ITM do?

24/7 Access

  • Deposit cash or checks
  • Make loan payments
  • Withdrawal cash
  • Cash checks
  • Balance inquiry
  • Transfer funds between shares
  • Print mini-statements
  • Change Debit Card PIN

Live Support

Monday – Friday: 9:00 a.m. – 5:00 p.m.*

  • Transfer funds between accounts
  • Ask a question
  • Mortgage servicing
  • Account maintenance
  • Business services
  • Make an appointment
  • Order replacement cards
  • Online Banking support

* You do not need an ATM or Debit Card during Live Support, Monday – Friday: 9:00 a.m. – 5:00 p.m., to process your transactions; however, if we do not have your ID on file, you will need a valid driver’s license or state-issued ID.

ITMs cannot disburse cashier’s checks, money orders, or coins.

Members will need to visit Member Service Representatives lobby during business hours for these types of transactions. Or you can use our free and convenient bill payment service available 24/7 with any TBACU checking account.

Experience the latest in banking at one of our convenient ITM locations.

Enjoy personalized service and the convenience of completing your banking needs quickly and efficiently.

Front Street ATM/ITM

630 East Front Street
Traverse City, Michigan 49686

Phone: 231.946.7090
Fax: 231.932.5050

South Airport ATM/ITM

2900 W. South Airport Road
Traverse City, Michigan 49684

Phone: 231.946.7090
Fax: 231.932.5050

Holiday Hills ATM/ITM

2400 Holiday Road
Traverse City, Michigan 49686

Phone: 231.946.7090
Fax: 231.932.5050