Contact

General Contact Form

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Branch Locations

Monday – Friday, 9 a.m. – 5 p.m.

630 East Front Street
Traverse City, Michigan 49686

2900 W. South Airport Road
Traverse City, Michigan 49684

Fax

231.932.5050

Lost or Stolen Cards

Please call 1.866.333.4740 inside the U.S. or 727.570.4881 collect outside the U.S.
For cardholder service during business hours call 231.946.7090 or 1.800.678.0987.

Cardholder Disputes
1.800.600.5249
P.O. Box 30945
Tampa, FL 33630-3495
Fax: 1.866.451.6263

Fraud Disputes
1.800.854.1557

Mailing Address

P.O. Box 1049
Traverse City, Michigan 49685-1049

Phone Numbers

Service Center

Monday – Friday, 8 a.m. – 6 p.m.
231.946.7090 or 1.800.678.0987

Add TBA Credit Union as a contact on your mobile device for quick access to texting and calling!

After Hours Member Support

Monday – Friday, 6 p.m. – 8 p.m.

Saturday, 8 a.m. – 5 p.m.