Phone Numbers

Service Center

Monday – Friday, 9 a.m. – 5 p.m.
231.946.7090 or 1.800.678.0987

After Hours Member Support

Monday – Friday, 8 a.m. – 9 a.m. and 5 p.m. – 8 p.m.

Saturday, 8 a.m. – 5 p.m.


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Mailing Address

P.O. Box 1049
Traverse City, Michigan 49685-1049

Branch Locations

Monday – Friday, 9 a.m. – 5 p.m.

630 East Front Street
Traverse City, Michigan 49686

2900 W. South Airport Road
Traverse City, Michigan 49684


Monday – Friday, 9 a.m. – 5 p.m.

ATM/Debit Cards

For lost or stolen cards call 1.866.333.4740 inside the U.S. or 727.570.4881 collect outside the U.S.
For cardholder service during business hours call 231.946.7090 or 1.800.678.0987.

Cardholder Disputes
P.O. Box 30945
Tampa, FL 33630-3495
Fax: 1.866.451.6263

Fraud Disputes

Member Suggestion Form

As a cooperative credit union we are always looking for member feedback to improve our organization. Thank you for taking the time to complete this brief suggestion form. We’ll be in touch within one business day.

Please click here  if you would like to complete a printed form.